FAQ

PERFUME FAQ'S

  

What is your perfume made of?

Our perfume oils are 100% uncut, pure and skin-safe. They are inspired by the original perfume and come in a 10ml glass bottle with a roll-on application. They are vegan, cruelty free, alcohol free, contain no additives, no GMO's, no phthalates and no parabens.

 

How long does the perfume last on my skin?

For a longer lasting scent, moisturise tour skin prior to application. The scent should last around 12 hours without moisturising and around 24 hours with moisturising and will last much longer on clothing.

 

How long does one bottle last?

When applying to each pulse point twice each day, the 10ml bottle should last around 3 months.

 

Will this perfume stain clothing or fabrics?

Our perfume oil should wash out of your clothing and fabrics.

 

Perfume Oils Disclaimer: 

*Our perfume oils are 100% uncut, pure and skin-safe. They are vegan friendly, cruelty free, alcohol free, contain no additives, no GMO’s, no phthalates and no parabens.

We only make our oils with Grade A Oils. Our oils are created using the exact grade of raw materials, exact origin and composition of the essential oils, and always include the unique, exotic, and expensive specialty raw materials found in original fragrances. 
 
Our oils are balanced with a top, middle and bottom note that are unique to original fragrances, they are complex blends of raw materials, natural essential oils and exotic specialty compounds. 

*Name trademarks and copyrights are properties of their respective manufacturers and/or designers. Foxxglow has no affiliation with the manufacturers/designers. Our interpretation of these fragrances was created through chemical analysis and reproduction, and the purpose of this description is to give the customer an idea of scent character, not to mislead or confuse the customer. It is not intended to infringe on the manufacturers/designer's name and valuable trademark. We do not represent our products to be original nor do we represent that they are exact copies; therefore they do not violate any copyright laws. Any references to brand names are made strictly for comparison. Foxxglow has no affiliation to, and is not associated or sponsored by any of these trademark owners. These products are perfume oils, NOT original perfumes.

 

GENERIC FAQ'S

 

Do you ship Internationally?

Unfortunately not at present. However you will be able to purchase in selected Salons across Australia very soon.

 

What payments do you accept?

We accept payment via credit card, debit card, Paypal, Laybuy and Partpay.

 

Do you restock?

Some of our Perfumes are limited. We don’t always restock a certain fragrance. To keep in the loop of when a certain fragrance is restocked we recommend signing up to our newsletter and follow us on our social channels @foxxglow. Please note, certain fragrances are not guaranteed to be restocked, we may however restock popular fragrances.

 

Can I return an item?

Yes, please see our Returns Policy here > Returns & Exchanges

 

How long does shipping take?

All orders are shipped either on the day of purchase or the following working day (Excluding Public Holidays). Once your order is shipped you will receive a tracking number via email and should receive your order within 2-3 working days (North Island NZ) and 3-4 working days (South Island NZ). We ship via Fastway Couriers.

 

For further information or if you have any questions feel free to email us at hello@foxxglow.com

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